Human Design and Operator Error Detection and Prevention Methods, Tools and Technologies with Practical Case Studies & Examples: an interactive NJIT ASQ Chapter workshop presentation
Losses are attributable to human error. Errors can occur not only during the implementation of various processes, but also in the design and operation control of processes.
A human error means that something has been done that was not intended by the actor (meaning neither by the designer nor by the operator of a process, or procedure; meaning the same here).
A human error is a deviation from intention, expectation or desirability.
Logically, human actions can fail to achieve their goal in two different ways: the actions can go as planned, but the plan can be inadequate (leading to mistakes); or, the plan can be satisfactory, but the performance can be deficient.
This is why really successful designers must understand the entire lifecycle of a product, process, or service system that they design.
Human Design and Operator Error Detection and Prevention Methods, Tools and Technologies represent a very important body of knowledge due to potential loss of human life, as well as the monetary costs involved.
The term ‘detection’ means various things to various industries and systems.
To prevent literally means “to keep something from happening”. As an example consider the brakes of an automobile that are designed to enable the driver (i.e. the operator) to stop the vehicle, and therefore prevent accidents.
The term “prevention” is reserved for those interventions that occur before the initial onset of disorder.
This Human Design and Operator Error Detection and Prevention Methods, Tools and Technologies presentation will focus on all above issues with several practical examples, as well as analytical methods, tools and technologies.
This Interactive Workshop Presentation will include: a lecture session for about 20 minutes and an interactive workshop session for about 60 minutes with a Q/A period.
TIME & PLACE:
Date: Wednesday October 9, 2013
Time: 6:00 – 9.00 pm (meet at 5.30 pm for dinner; the interactive workshop starts at 7.30 pm in NJIT’s GITC 2305 room)
Location: NJIT (New Jersey Institute of Technology), Newark, NJ 07102 (Dinner in the Student Center Restaurant, and presentation in GITC bldg. room 2305)
The event cost is free to members of the ASQ NY & NJ Metropolitan Section 300.