All posts by Stephen

Stephen is a Senior Member of ASQ, Past Metropolitan Section Chair and is a certified Manager of Quality and Organizational Excellence (CMQ/OE).

May’s Member Gift Bundle: Integrated Management Systems/Total Quality Management

In this month’s ASQ Member gift, we share resources around two systemic approaches to quality, past and present – Total Quality Management (TQM) and Integrated Management Systems (IMS.)

Included are:

  • Webcasts on integrated management systems and total quality management
  • Complete e-book, Integrated Management Systems
  • Complete handbook, Certified Manager of Quality/Organizational Excellence, Third Edition
  • And much more!

Your exclusive member gift will be available through May 31, 2017.

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October Section Meeting: Improving Operations Using the 5 Lens Methodology

5 Lens is a lean management methodology comprises of 5 different elements. 1) Voice of Customer – understanding what customers want and need. 2) Process Efficiency – streamline processes by removing waste, variability and rigidity and standardize execution. 3) Metrics and Results – Measure selected KPIs and establish continuous improvement culture. 4) Mindsets and Behaviors – create common team vision, compelling change story, and link Lean behaviors to appraisal and rewards. 5) Organization and Skills – Review organizational setup, spans of controls, skills and assess alignment to serve Customer needs
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June Section Meeting: Healthcare Process Improvement – Early Sepsis Identification

Sepsis is associated with a high risk of mortality. The number of deaths in US due to sepsis has increased from 154,159 in 2000 to 207,427 in 2007. The main objective of this presentation is to demonstrate utilization of process improvement and system redesign methodologies for the purpose of improving broad spectrum antibiotics administration within 1 hour of severe sepsis/septic shock recognition, and studying its effect on mortality.
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May Section Meeting: Agile Performance Management

Great companies manage performance by looking at teams, not drudging through annual performance reviews. Agile Performance Management helps organizations understand how teams helping fulfill corporate goals and improve agile teams so that they can meet those goals. Social recognition and frequent feedback are the heart of agile. Skill development and just-in-time learning are investments that pay off. Measuring teams performance, providing feedback, and giving the tools to meet expectations – that’s what’s replacing tortuous annual performance reviews.

Agile Performance Management provides a full continuum of meaningful performance – and it happens all the time, not just every 6-months.

Highlights:

This presentation describes how organizations that have implemented the Agile Performance Management program can be successful in many ways:

• supporting a style of work that is collaborative, social and fast moving

• aligning the performance of teams with the goals of the organization

• providing employees with a voice in influencing individual, team and organizational performance

• providing supervisors with the skills they need to coach and counsel employees and teams every day, not just at annual appraisal times

• providing the organization with a health check of their training and organizational development efforts by gathering cumulative information about performance management trends
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ASQ April Membership Gift: Auditing

This month’s ASQ member gift bundle: Auditing

In this month’s gift, ASQ is revisiting a very important topic and expertise critical to any organization—auditing.

Included are:

  • New webcast on advanced quality auditing
  • Additional webcasts on auditing basics and process auditing
  • Complete e-book, Auditing Beyond Compliance
  • Checklists, tools and templates
  • And much more!

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March Section Meeting Date Changed to March 28th, 2017

Due to the inclement weather forecast for the NYC area the ASQ NY/NJ March Section Meeting has been rescheduled to March 28 – same time 6:30-8:30 pm, same place Havana NY 58 W 38th Street New York, NY 10018 (MapIt).

If you would like to attend the discussion on the Transition to Value-based Healthcare section meeting you can still register below:


Eventbrite - March Section Meeting -  Advances in Population Health

ASQ March Member Gift: Lean Culture

Lean continues to grow in popularity and use, seen as a strategy and set of tools that assist with eliminating waste and increasing efficiency. However, organizations are realizing that the initial wins after implementing this strategy can be challenging to sustain over time.

Why? Well, as Peter Drucker so aptly put it “Culture eats strategy for breakfast”. In order to sustain wins and continuously improve, organizations must create a culture of quality and a culture of lean.

In this gift ASQ is sharing resources that will help you toward that end, to assist you in transforming your organization into a lean culture. Included are:

• New webcast, The Joy of Lean
• Complete e-book
• Additional webcasts, videos, and case studies

We hope this month’s bundle gives you a few more tools and resources to create or sustain a lean culture in your organization.

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Your exclusive member gift will be available through March 31, 2017.

Register now for the NJIT Spring Ott Conference on Lean Six Sigma

Time is running outIt’s not to late to register for the for the ASQ NJIT Spring Ott Conference on Lean six-sigma Methods, Tools and Case Studies, organized by the NJIT ASQ Student Leadership Team join us on March 21, 2017

Several presenters will discuss Lean six-sigma Methods, Tools and Case Studies in academia, as well as in industry. The core focus is Zero Defect Devices, Production, Service and Systems, including Root Cause Analysis (RCA). Root Cause Analysis is an essential first step when starting a six-sigma study for process improvement by controlling variations. RCA is generally applicable in situations where a defect occurs and there is a possibility that it might be beneficial to identify and address the real cause so that the situation does not occur again.