Certification Results 2005

Certification is a valuable way to further your career in quality, by affirming your commitment to quality and obtaining recognition for your knowledge.  Through certification, members enhance their knowledge, their career and their self-esteem by advancing themselves within their organization and realizing their salary goals.  Get the recognition you deserve for what you know and can contribute!

You can learn more about the various certification programs offered by ASQ at the website http://www.asq.org/certification/.   Registration is convenient and simple online. Exams can be taken at any of multiple locations for your further convenience.  If you are interested in learning more about preparation for these exams, contact Russ Ferretti via email at ferretti@mnr.org or by phone at 212-672-1222.

Congratulations:

Congratulations are in order to the latest Metropolitan Section members who have passed certification exams, as follows:

CQA: Certified Quality Auditor

December 2004
Ruddie D. MacDonald
Roxanne I. Lewis
Manojkumar Oza
David Lloyd Fuller

June 2005
Glenda Ann Coulter
Irene Wei Sun
Sabine D. Joseph
Kelly D. Jones
Thefania M. Lynardakis
James Thomas Mackenzie

CQE: Certified Quality Engineer

December 2004
Man King Fong
June 2005
James Robert Richardson Jr.
Martin R. Riehm

CQIA: Certified Quality Improvement Associate

December 2004
Padmanabaiah Srirama
Denesha J. Kelly
Thomas J. Pritchard
Andrew A. Wilson
Yon Ha Kim
Steve Ramirez

CQM: Certified Quality Manager

March 2005
George E. Dimopoulos

CSSBB: Certified Six Sigma Black Belt

October 2004
Tony Pattanayak
Richard K. Meyer
Rushabh J. Shah
Matthias Groh
March 2005
Donia M. Piersaint
Martin Vonderheiden

CSQE: Certified Software Quality Engineer

June 2005
Bennett Weber

NY/NJ Metropolitan Section Officers for 2005-2006

2005– 2006 Officers

Chair

Joseph G. Borden

(646) 252-3940

Chair Elect

Dakshina (Dak) K. Murthy

 (201) 955-5783

Vice Chair

Joseph Paperman

(516) 293-0949 x13

Secretary

Louise Johnson

(646) 252-3950

Treasurer

Tom Barlow

(516) 293-0949 x39

Past Chair

Susan K. Watson

(718) 558 3881

2005–2006 Committee Chairs

Committee

Chair

Contact

Arrangements

Satish Larioa

(732) 549-7539

Audit

Edward Warner
Satish Laroia

(908) 820-6988
(732) 549-7539

Awards

Satish Larioa

(732) 549-7539

61st Deming Conference

Walter Young
Satish Laroia

(610) 341-5640

(732) 549-7539

Education

Louis Pasteelnick
Russell A Ferretti

(973) 895-3523
(212) 672-1222

Examining

William I. Martin

(718) 631 -2375

Hospitality Russell A Ferretti
Louise Johnson
(212) 672-1222
(646) 252-3950

Koality Kid

William P. Werner

(973) 627-2450

Membership

Dakshina (Dak) K. Murthy

(201) 955-5783

N.E.Q.C. Council Delegate

Louis Pasteelnick

(973) 895-3523

Newsletter Editor

Dr. William J. Latzko

(201) 868-5338

Nominating

Satish Larioa
Andrew W. Frohn

(732) 549-7539
(718) 558-3870

Registrar

William I. Martin

(718) 631 -2375

Section Management Susan K. Watson
(718) 558 3881
SharePoint Manager Ruth Pennoyer
(973) 325-7592

Web Master

Dr. William J. Latzko
Eric Grossman

(201) 868-5338
(646) 252-3960

Incoming Chair Message

Hi to all the current and past members, and those who are visiting our site:

The new fiscal year of 2005-2006 for ASQ has begun and as the new Chair I am honored to serve the ASQ NY/NJ Metropolitan Section. Our Section has many volunteers on our Executive Committee willing to devote their time and expertise supporting our Section’s growth and continued service to you our Section Members. I thank them all:

The objectives of this Section have not changed and remain a conduit for advancement of the theory and practice of Quality, and the allied arts and sciences, and the maintenance of high professional standing among our members and the community.

I am a Senior Member of ASQ and have been an active member in the NY/NJ Metropolitan Section since I moved to New York six years ago. I was one of the founding members of the ASQ Design and Construction Division and served as a regional chair for a number of years with that division.

I am happy to report that our Section has over 700 members; I am sad to say that I have meet only small percentage of our members. Your executive board truly works diligently to advance the goals of ASQ and the section, and we look forward to this year with hope of meeting you at our events.

Our two biggest programs each year are the Deming Conference (December Atlantic City) and the Annual Section Conference normally refereed to as either the September Conference or the Qtt Conference (September 16, 2005 Rutgers University, Newark Campus). We look forward to providing a very informative and interesting program each year at these events.  If you have ideas for programs and/or speakers for future programs or meetings, please contact me. As with any volunteer organization we are always looking for new members to step up and support the sections activities. To be involved is simple just call any of the executive board members and volunteer.

Did you know volunteers earn re-certification credits? If you have taken any of the ASQ certification exams, to maintain your certification after three years you may take the test again or attend our section meetings and conferences and obtain re-certification credits so you don’t have to do the retest.

If you are reading this, you have found our Web page. The executive meetings and general section meeting schedules are posted. Why not attend? It’s easy to register right on line and most of our meetings are free of any charge to members who register in advance. If there is a fee, it will be posted.

If you are new to the section or have never had the time to attend a Section Meeting or Executive Committee meeting chances are you don’t know what happens. You can find information pertaining to upcoming meetings, tours, educational courses, job openings, and other information of interest right here on our website.

Thank you all for your continued support and lets make this another banner year for ASQ NY/NJ Metro.

Sincerely,
Joe Borden P.E.; CQA

ASQ Certification Results

Congratulations the following members who recently passed their certification examination:

Glenda Ann Coulter – Certified Quality Auditor
Irene Wei Sun – Certified Quality Auditor
Sabine D. Joseph – Certified Quality Auditor
Kelly D. Jones – Certified Quality Auditor
Thefania M. Lynardakis – Certified Quality Auditor
James Thomas Mackenzie – Certified Quality Auditor
Bennett Weber – Certified Software Quality Engineer

Quality Control

Photo: W. J. Latzko, Ph.D.
W. J. Latzko, Ph.D.
Walter A. Shewhart, the originator of modern methods for quality, wrote, “For our present purpose a phenomenon will be said to be controlled when, through the use of past experience, we can predict, at least within limits, how the phenomenon may be expected to vary in the future.” (Shewhart, 1931, p. 6)

His definition of “control” was that if a phenomenon, such as the error rate in a call center, was consistent within the upper and lower control limit, it was in control. As long as the process remained unchanged, the phenomenon would continue to generate the same range of errors in the future as it has in the past. If the range of errors is too high for management to tolerate, they, management, must change the process. The workers cannot do any better than the process lets them. To exhort workers to improve without giving the a way of doing this is futile. As Myron Tribus stated in his paper, “Managing to Survive in a Competitive world” (Tribus, 1992, p. 30),”The workers work in the system, the managers should work on the system to improve it with their help.”

Many people think of quality control as an inspection system of output. Workers think of quality control as big brother watching and pouncing if a mistake is detected. Unfortunately these conditions exist and are extremely counterproductive. True quality control looks at the process and determines whether the process is still operating as intended or not. If it has drifted (as evidenced by a special cause of variation) it needs to be brought back into the predictable limits.

One can work with a predictable system to improve it. Improvement efforts on an unpredictable or chaotic system may solve one problem but cause a host of others. Usually, such efforts cause more grief than they solve.

It is unfortunate that the image of quality control degenerated into a perceived police action and so lost its original meaning of cost effective predictable process. One can only hope that as a profession, we re-discover the benefits of true quality control.

Reference List

Shewhart, W. A. (1931). Economic control of quality of manufactured product. Princeton, NJ: D. Van Nostrand Company.

Tribus, M. (1992). Quality First: Selected Papers on Quality & Productivity Improvement. (Fourth ed.) Alexandria, VA: National Institute for Engineering Management and Systems.

Certification News

Congratulations are in order to the latest NY/NJ Metropolitan Section members who have recently passed certification exams, as follows:

Certified Quality Improvement Associate

  • Miguel A. Garcia
  • Melissa A. Russo

Certified Quality Engineer

  • Wayne Benjamin
  • Fang Liang
  • Ashish Patel
  • Maninderdeep Singh
  • Wu, Li Hsin

Certified Software Quality Engineer

  • Patricia Ensworth
  • Marilyn Ginsberg-Finner
  • Harry C. Van Horne

Certified Quality Auditor

  • Langi Bangkang
  • Kate Frances Hatton
  • Asiya Imam
  • Fares Emile Lahoud
  • Jeniffer Maureen McDowell-Oxford
  • Manohar Ravela
  • Wai Lun Seid
  • Siddharth Shankar
  • Audre Jean Van Story
  • Marvin C. Wilson

Senior Member

  • Dakshina (Dak) K. Murthy

You can learn more about the various certification programs offered by ASQ at the website http://www.asq.org/cert/types/index.html.   Registration is convenient and simple online. Exams can be taken at any of multiple locations for your further convenience.  If you are interested in learning more about preparation for these exams, contact Ed Warner via email at Certification@metro-asq.org .

Last updated from ASQ lists through June 2004

Congratulation to these newly certified section members


Certified Quality Improvement Associate

Padmanabaiah Srirama
Denesha J. Kelly
Thomas J. Pritchard
Andrew A. Wilson
Yon Ha Kim
Steve Ramirez

Certified Quality Engineer

Man King Fong

Certified Quality Auditor

Ruddie D. McDonald
Roxanne I. Lewis
Manojkumar Oza
David Lloyd Fuller

Six Sigma Black Belt

Groh, Matthias
Meyer, Richard K.
Pattanayak, Tony R.

Certified Quality Manager

Ahmad, Zeerik
Shankar, Siddharth

Senior Member

Andrade Claudio Filho
Peter T. Kerins
Parul Hasni Patel
Deven Beke
Ivan F. Herrera
Eric S. Kastango
Srinivas Pendyala
Jeffrey A. Roy

Sustaining Member

Pershing LLC

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