Time and again research shows that one of the key prerequisites to successfully implementing quality programs and practices is buy-in of leadership. As a quality professional/practitioner it is imperative to effectively communicate the impact, risks, and financial costs of poor quality in a way that leadership will understand and be motivated by. From this need were born the concepts of cost of quality/cost of poor quality (CoQ/CoPQ).
In this gift we’ll get you started down the path of understanding and applying the principles and practices around CoQ/CoPQ, to both reveal opportunities for improvement and to better communicate the value and importance of quality, as it impacts the bottom line.
We include video introductions, webcast walkthroughs, articles, case studies, and not one but two completely free e-books on the topic. I know, it’s a lot of great info … our way of continuing to say thank you for being a part of the quality movement!
The Cost of Quality Bundle includes:
• The Cost of Quality (ASQ TV Episode)
• The Executive Guide to Understanding and Implementing Quality Cost Programs (e-book)
• The Hidden Factory (Webcast, 18 min.)
• An Introduction to the Cost of Quality (Webcast, 24 min.)