A fun and informative presentation given by Bill Latzko, a Master of Quality (Title given to Bill by Dr. W. Edwards Deming), and Dave Sherman, a 25+ year veteran of Food/Beverage, Environmental, & Clinical Laboratories.
The Presentation is subtitled, “A View from the Foxhole”. We will discuss specific issues that occurred while we were “Guarding against a Non-Quality Invasion.”
Topics Discussed will include:
A CBS Columbia Records Promotion that required $1,755,000 worth of radios purchased in Hong Kong in 1968.
A Brilliant way to try to beat a “Drug Test” for Marijuana.
The Artificial Adulteration of “Natural” Essential Oils.
Our presentation will provide an informative introduction to the principles of using the Balanced Scorecard as a Strategic Management System. This concept was first introduced in the 1992 Harvard Business Review article authored by, Robert S. Kaplan and David P. Norton. They revolutionized conventional thinking about performance metrics by introducing the concept of the balanced scorecard. Continue reading The Balanced Scorecard→