This course involves identifying and solving the five types of Process Problems. The presenter has 30 years of consulting experience, has written several books and numerous articles. He has also given more than 50 conferences. He is a GE certified Master Black Belt, MBB/BB/GB trainer and facilitator. He has two master’s degrees (statistics and mathematics). Continue reading
Learn to significantly reduce the recurrence of quality, safety or environmental problems. Upon completion of this workshop, one will be able to understand selected root cause analysis and corrective action terminology; understand and perform or facilitate root cause analysis using a variety of techniques – e.g., Change Analysis, Failure Mode and Effects Analysis, Hazard-Barrier-Effects Analysis, Time-line Analysis, Cause and Effects Analysis.