This course involves identifying and solving the five types of Process Problems. The presenter has 30 years of consulting experience, has written several books and numerous articles. He has also given more than 50 conferences. He is a GE certified Master Black Belt, MBB/BB/GB trainer and facilitator. He has two master’s degrees (statistics and mathematics). Continue reading
This course will be of interest to all Quality professionals. The material covers the use and application of Basic statistical tools and techniques. The course will introduce basic data collection and sampling methods, control charts, graphical methods, and practical application areas in statistical quality control.
This all day session (7am to 3pm) training class is organized by the NY/NJ Metropolitan Section of ASQ in association with NJ Transit. Continue reading
Learn to significantly reduce the recurrence of quality, safety or environmental problems. Upon completion of this workshop, one will be able to understand selected root cause analysis and corrective action terminology; understand and perform or facilitate root cause analysis using a variety of techniques – e.g., Change Analysis, Failure Mode and Effects Analysis, Hazard-Barrier-Effects Analysis, Time-line Analysis, Cause and Effects Analysis.
This workshop is designed for auditors-in-training, auditors, audit supervisors and audit managers who have responsibility for auditing processes within management systems (e.g., quality, environmental, health and safety, and security management systems) in accordance with the requirements of ISO 19011, ISO 9001, AS9100, ISO/TS16949 and similar standards.
The workshop covers in detail (a) the considerations for establishing the overall auditing system (b) the differences in the processes for internal audit, supplier audit and third party audit, and (c) the process for performing an individual audit of any management system, in addition to quality, environmental, health and safety management systems – other than a financial management system.
Upon completion of this workshop, one will be able to:
- Use audit terminology;
- Understand the differences among internal, supplier and third party auditing;
- Understand the factors to be considered in establishing an integrated auditing system;
- Design, and, implement an integrated auditing system;
- Plan the auditing activities for a given time period;
- Establish the audit objective – "compliance-based" or "effectiveness-based";
- Establish the audit scope – "risk-based" or "non-risk based";
- Determine data collections techniques – "system-based" / "program-based", "performance-based" and/or "results-based";
- Lead the performance of any individual audit, step-by-step, in detail;
- Manage and assess the effectiveness of the integrated auditing system.