Join us January 14th, 2014 for our monthly section meeting for a discussion of Human Factors in Health Care Quality.
In the last century, modern health care has made such progress with the biological understanding of disease and the technical control of trauma that medical error itself is responsible for more deaths than motor vehicle accidents, breast cancer, or AIDS. As the biomedical industry continues to make progress with other areas of disease and mortality, the final frontier of medicine will become the practice of medicine itself.
The cause of the most preventable fatal errors are usually not medical in nature, but are rooted in the dynamics of teams and the culture of medical care. Communication failures during the course of patient care are the leading issue in these errors, whether that be a staffing or scheduling change, an incorrect label, or someone noticing an error without speaking up.
The focus of the discussion will be these larger communication, teamwork, and cultural issues in care delivery to understand how the best conditions for high-reliability interactions can be created.
• Creating opportunities for team communication
• Impediments to employee voice & issue-raising
• Impact of professional identity and rank on team performance
• Maintaining alertness to new information in stressful & repetitive tasks
Presented by: Priya Gopinath & Cory Sherb
Priya is a Six Sigma Master Black Belt with extensive quality leadership and operational experience in both health insurance and care delivery settings. She holds a BSE and MS in biomedical engineering, and is named on multiple patents in the area of medical imaging and diagnostic technology.
Cory is a Six Sigma Master Black Belt with experience in manufacturing and managed care, specializing in quality systems for inter-disciplinary teams. He holds a BA in mathematics and an MS in organizational psychology.
Time and Place:
Tuesday, January 14, 2014 – 6:30 pm – 8:30 pm
Appetito Ristorante, 47W 39 St, New York, NY 10018
The event cost is free to members of the ASQ NY & NJ Metropolitan Section 300.