Job opening – Quality Manager – Gardiner, NY

Role and Responsibilities:
  • Work HANDS-ON with the operations team, shop floor personnel and Manufacturing Engineers to sustain and improve product quality for existing and future products
  • Management of the site’s ISO 9001:2015 Quality Management System QMS, Internal Auditing and CAPA process
  • Develop, Establish and monitor Key Performance Indicators (KPIs) and reporting based on the needs of business to support strategy and overall improvements
  • Using 8D and A3 disciplines: Conduct investigations to identify root cause of problems and implement effective corrective actions using structured processes.
  • Assist and lead internal audit program of the QMS and issue CAPA reports to improve and monitor the health of the QMS
  • Review and monitor the effectiveness of various processes through the retrieval and analysis of data.
  • Ensure sustainment of implemented improvements through monitoring data trends.
  • Use a data-driven approach to achieve early problem identification and effective resolution.
  • Conduct programs to establish process requirements, design, mapping and evaluation
  • Understand and validate data integrity in data and reporting systems while supporting established quality standards, performing quality analyses, inspections and root cause analysis
  • Work with engineering to develop supplier incoming quality strategies to resulting in high quality incoming materials drive manufacturing to develop control plans and parameters to ensure high process reliability.
  • Assist in development and facilitation of Factory Acceptance Test (FAT) protocols with the Project managers and team
  • Provide regular reports and actively participate in engineering and production meetings.
  • Collaborate with the project management team to ensure effective configuration controls and traceability management for complex product mix requirements. (Doc controls, Traceability, Calibration certifications, supplier part certifications etc…)
  • Identifies and evaluates opportunities, risk, deficiencies while working with internal departments/business units to deliver the appropriate remedies and subsequently test, track and verify the solutions.
  • Create and deliver relevant ongoing communications and metric scorecards to respective management, program teams and business teams.
Skills and Experience:
  • B.S. Engineering – (Industrial, Mechanical etc. with 5+ years minimum post-graduation experience in a hands-on manufacturing environment
  • Candidates working in the following roles with solid foundational training and use of the Lean Six Sigma Quality tool set will also be considered: Industrial Engineers, Process Engineers or Mfg. Engineers
  • Experience designing and developing data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources with statistical and analytical problem solving skills – Excel pivot tables, charting and reports, Tableau, or JMP, Minitab desirable etc…
  • Evaluating, selecting, and creating intuitive forms of empirical and root-cause analysis, modeling and testing methodologies to validate compliance with quality standards.
  • History of innovation with examples of developing new practices for quality process utilizing technology.
  • Excellent working knowledge and practical use of lean quality tool box methods – Statistical Process Control, Control Charts, Lean Manufacturing, Visual Management & Mapping, DMAIC, Waste identification, Continuous Improvement, Tools of Quality (Fishbone, Pareto Analysis, Histograms, 5-Whys)
  • Supplier Quality experience – Process auditing, PPAP, supplier development, supplier qualification
  • Ability to breakdown complex problems into manageable projects, creating logical plans and schedules for others in the team to achieve the organizations goals.
  • Ability to solve problems and assume a leadership role with cross-functional peers.
  • ASQ CQE, CQMOE and/or CQA (Certified Quality Engineer/Auditor) certification is a definite plus.
  • Lean Six Sigma Green Belt certification is a plus
  • Successfully manage multiple competing projects and meet deliverable deadlines amid changing requirements.
  • Excellent written and communication skills.
  • Strong working knowledge of Quality Systems such as – ISO 9001:2015, TS16949, AS9100, 13485 etc…
  • Compliance Experience with: ASME Pressure Vessels, HVAC systems, ROHS, F-Gas experience a plus
  • Daily use of Excel, MSWord, Powerpoint, use of Excel Pivot Tables, Tableau Data visualization and analytics or similar
  • Experience in FAT (Factory Acceptance Testing), resolving customer facing and field service/warranty issues a plus
Personal Characteristics:
  • Ability to excel in a complex, fast paced and dynamic environment
  • Must be self-motivated with high energy level and a strong work ethic
  • Desire to take on challenges head on and embrace adversity
  • Demonstrated ability to handle multiple projects, programs and roles
  • Commitment to the highest standards of excellence and integrity
  • Ability to travel as needed.
Please send resume to Rebecca.O’Hanlon@SPScientific.com or apply online at SP Industries Careers

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