Over the last few years, there has been a significant shift throughout our health care system to move to a delivery and payment model known as value-based care (in replacement for Fee for service model). The value based is a solution to address rise in healthcare cost and focus on quality. This transition is very challenging, and the need for process improvements initiative is very imperative during the transitional period.
Presenter: Toyin Adegbonmire, MS, Blackbelt, is a Provider Reimbursement Manager at Healthfirst. She received her Bachelor’s degree in Health Administration from University of Maryland Baltimore County and Master’s in Technology Management with a concentration in Project Management degree from University of Maryland University College. She has been working in the healthcare industry for 10+ years with diverse experience in Health IT, Revenue recovery, Managed care organization and Skilled Nursing. Toyin is currently leading an improvement initiative to improve the claims auto adjudication process at Healthfirst.
In this new ASQ member gift we’re diving into problem-solving tools and the various iterations of the powerful improvement method known as the eight disciplines (8D). Included in this gift are webcast introductions, audiocasts for portable learning, and a complete never-before-shared eBook on organizational improvement through problem-solving. Also included are case studies, articles, and videos showing how various organizations and industries can apply these problem-solving techniques. Included in this gift are:
• Two webcasts: Introduction to 8D Problem-Solving and Solution Analysis Problem-Solving
• Complete eBook: Outcomes, Performance, Structure: Three Keys to Organizational Excellence
• Sampler eBook containing an overview of the 8D process, case studies and applications
• Plus additional case studies and articles on problem-solving methods
Access Your Member Gift
Your exclusive member gift will be available through July 31, 2017.
This month’s member gift bundle: Change Management
Have you ever had an idea for a change in your organization only to be challenged at every turn by others who can’t seem to see your vision as clearly as you do but, oddly enough, can easily find lots of barriers?
To help you meet this challenge and become a more successful agent of change, here are a few of the resources we’ve gathered for you this month:
• New webcast: We Move Our Own Cheese: Championing Change, with bonus checklists, plus additional expert webcasts
• Complete e-book: The Magic of Self-Directed Work Teams: A Case Study in Courage and Culture Change
• New portable MP3s to listen to on the go, and much more!
Your exclusive member gift will be available through June 30, 2017.
5 Lens is a lean management methodology comprises of 5 different elements. 1) Voice of Customer – understanding what customers want and need. 2) Process Efficiency – streamline processes by removing waste, variability and rigidity and standardize execution. 3) Metrics and Results – Measure selected KPIs and establish continuous improvement culture. 4) Mindsets and Behaviors – create common team vision, compelling change story, and link Lean behaviors to appraisal and rewards. 5) Organization and Skills – Review organizational setup, spans of controls, skills and assess alignment to serve Customer needs Continue reading October Section Meeting: Improving Operations Using the 5 Lens Methodology→