2006 Certification Results

Congratulations to the following members who recently passed their ASQ Certification Examinations in June.

Certified Quality Auditor:
Leana S. Rahman
Michael Dodoo
Kristen P. Force
James R. Jenkins
Symon G. Syjongtian

Certified Quality Engineer:
Phillip Fischer

Certified Improvement Associate:
Nidal Eid

Six Sigma Green Belt
Kris R. Crosby

Certified Software Quality Engineer
Shachar Kedem

NY/NJ Metropolitan Section Officers for 2006-2007


Chair

Dakshina (Dak) K. Murthy

(201) 955-5783

Chair Elect

Joseph Paperman

(516) 293-0949 x13

Vice Chair

Susan K. Watson

(718) 558 3881

Secretary

Tom Barlow

(516) 293-0949 x39

Treasurer

Joseph G. Borden

(646) 252-3940

Past Chair

Joseph G. Borden

(646) 252-3940

2006– 2007 Committee Chairs

Committee

Chair

Contact

Arrangements Chair

Satish Larioa

(732) 549-7539

Audit Committee Chair

Satish Laroia

(732) 549-7539

Awards Chair

Satish Larioa

(732) 549-7539

Deming Conference

Walter Young
Satish Laroia

(610) 341-5640

(732) 549-7539

Education Committee

Louis Pasteelnick
Russell A Ferretti

(973) 895-3523
(212) 672-1222

Examining Committee Chair

William I. Martin

(718) 631 -2375

Hospitality Committee Russell A Ferretti
Louise Johnson
(212) 672-1222
(646) 252-3950
Internet Liaison Chair

William J. Latzko

(201) 868-5338

Koality Kid Chair

William P. Werner

(973) 627-2450

Membership Chair

Andrew W. Frohn (718) 558-3870

N.E.Q.C. Council Delegate

Louis Pasteelnick

(973) 895-3523

Newsletter Editor

William J. Latzko

(201) 868-5338

Nominating Committee Chair

Satish Larioa

(732) 549-7539

Registrar

William I. Martin

(718) 631 -2375

Section Management Chair Susan K. Watson
(718) 558 3881
SharePoint Manager Ruth Pennoyer
(973) 325-7592

NJ Governor’s Award for Performance Excellence to be Presented at QNJ Annual Conference

By Tom Ligas, Executive Director QNJ

The Governor’s Award for Performance Excellence will be presented to three organizations at Quality New Jersey’s 17th Annual Conference on May 16, 2006 by either Governor Jon Corzine or Gary Rose, Head of the Governor’s Office of Economic Growth and Chair of the Governor’s Economic Council. This award, which uses the Malcolm Baldrige National Quality Award criteria, recognizes organizations that have demonstrated successful results through the deployment of a comprehensive integrated quality framework.

The recipients of the 2005 Governor’s Award for Performance Excellence are Reimbursement Services Inc., Jersey Shore University Medical Center and Virtua Health. All three will receive the Bronze Level Governor’s Award.

Reimbursement Services Inc. is an employee benefits brokerage and consulting firm headquartered in Mt. Laurel with 73 employees and serving small and mid-size companies throughout New Jersey, Eastern Pennsylvania, Northern Delaware and Manhattan, New York.

Jersey Shore University Medical Center in Neptune is a division of Meridian Hospitals Corporation, within Meridian Health. It is a university affiliate of The University of Medicine and Dentistry of New Jersey’s (UMDNJ) Robert Wood Johnson Medical School. JSUMC has about 2,900 employees and provides inpatient care, outpatient care, emergency care and community care.

Virtua Health is a non-profit healthcare delivery system, headquartered in Marlton. It is the result of a 1998 merger between Memorial Health Alliance and West jersey Health System, which have been serving South jersey for more than a century. Virtua Health has hospitals, ambulatory surgical centers, out-patient services, long-term care and sub-acute rehabilitation facilities, and a medically-based fitness center.

Quality New Jersey will also recognize two organizations for taking another step along their Quality journey via Baldrige-based assessments – Raritan Valley Community College and Cablevision NJ Field Operations.

At the conference, the First Annual Best Practices in Business Award will be presented to RCI Vacation Network Group for their “Topgrading: Building Capabilities for Execution” initiative addressing employee talent management. This award was selected from the First Annual Best Practices in Business Conference held February 2, 2006. NJBIZ publisher Chad Beatty welcomed sixty people from a variety of organizations and functions to hear ten presentations designed to share best practices from the business community. The Second Annual Best Practices in Business Conference will be held in February 2007.

A re-presentation of the Second Annual Innovation in State Government Award will also occur at QNJ’s Annual Conference. On May 1, 2006 QNJ and the NJ State Department of Personnel will co-presented this Award to the Department of Transportation for their “Best Management Practices in Transportation Security – Partnership Between the Public and Private Sectors” initiative. Special Merit Innovation Awards will also be presented to the NJ Housing & Mortgage Finance Agency for their “NJ Housing Resource Center” initiative and to the NJ Lottery for their “Harnessing The Power Of Cultural Differences For Successful Multi-Cultural Collaboration” initiative.

These awards were selected from the Fourth Annual Best Practices in State Government Workshop held October 19, 2005. State Treasurer John McCormac welcomed 90 attendees from various state government departments. The conference, designed to share best practices among state agencies, to recognize the good work being done in government and to allow for networking opportunities, featured 14 presentations selected from a record 37 submissions. Attendees gave the workshop high marks. “I was happy to say I worked for the State of New Jersey after this conference” said a DOT employee. A Labor & Workforce Development employee remarked “I can say this was the best conference I ever attended”.

In October 2006, the Fifth Annual Best Practices in Government Workshop will be open to all government organizations in NJ, including local and federal.

QNJ, a private not-for profit organization, administers the Governor’s Award for Performance Excellence and advises organizations of all sizes and in all segments, including business, education, healthcare, government and non-profit, on improving their performance. By participating in QNJ, organizations can share best practices, benchmark other organizations, and receive Baldrige training and discounted consulting services. In addition to identifying improvement opportunities, the Governor’s Award process and two other Baldrige-based assessments provide valuable consulting advice for a fraction of what it would cost to obtain it elsewhere. For more information on QNJ, please visit www.qnj.org.

Sarbanes-Oxley and Quality Control

Photo: W. J. Latzko, Ph.D.
W. J. Latzko, Ph.D.

The purpose of the act

There is a great deal of interest by the quality community in the Sarbanes-Oxley act of 2002 (H. R. 3763). Senator Paul S. Sarbanes and Congressman Michael G. Oxley, created this act to set rules for CEO’s, CFO’s, their attorneys, and their auditors for the creation of financial reports used by investors (e.g. Annual Reports). What prompted this act was the disclosure of major wrong doings in large corporations and major auditing firms. The purpose of the act is to give investors the truth, the whole truth and nothing but the truth.

The alphabet soup

The act spawned a whole set of acronyms which refer to its implementation and interpretation. One hears of SOX, PCAOB, COSO, COBIT and similar acronyms. We will try to clarify some of these terms and show how they fit in.

The act’s requirements and the PCAOB

SOX refers to the Sarbanes-Oxley act itself. One can find the 66 pages of the act at http://www.law.uc.edu/CCL/SOact/soact.pdf. It is worth reading but be warned that it is not light reading.

Title I, the first real chapter of the act, sets up a non-profit corporation called the Public Company Accounting Oversight Board (PCAOB). It is the function of the PCAOB “to oversee the audit of public …, in order to protect the interests of investors and further the public interest in the preparation of informative, accurate, and independent audit reports for companies the securities of which are sold to, and held by and for, public investors.”

The act requires the PCAOB to set standards and register public accounting firms. Your editor was told that over 1200 firms have applied and that, to-date, over 800 are registered. You see can full details at the PCAOB’s web site http://www.pcaobus.org/index.aspx under “Registration”.

The act uses the words “quality control” 15 times with four additional mentions of the word “quality”. In all cases, this refers to the auditing firm. The use of the word “quality” relates solely to the financial integrity of the audit report issued by the external auditors.

Sections 302 and 404 require that management establish and maintain internal controls. In both cases, these controls are for assuring that the financial reports are accurate and true. Welytok (2006, p. 156) distinguishes the way the term “internal Control” is used in the two sections. She indicates that in Section 302, the act refers to “disclosure controls and procedures. In Section 404 the act refers to “internal control over financial reporting”. Nowhere does the act require quality control of the audited company.

COBIT

Since companies collect most financial data these days on computers, the IT Governing Institute (ITGI) established a standard for information technology (IT). This set of standards they call, “Control Objectives for Information and Related Technology”. This standard results in the acronym COBIT. You can access the standard at http://www.isaca.org/ . The organization developed a subset that specifically addresses the financial aspects required by Sarbanes-Oxley. The organization places the subset standard on its web site at http://www.isaca.org/Content/ContentGroups/Research1/Deliverables/IT_Control_Objectives_for_Sarbanes-Oxley_7july04.pdf

COSO

COSO stands for the Committee of Sponsoring Organizations of the Treadway Commission. “The SEC specifically refers to [COSO] as an acceptable framework for management’s internal control assessment.” (Welytok, 2006, p. 159) Again, the issue is financial reporting not quality control in the sense in which we apply it.

Sarbanes-Oxley and Quality

The Sarbanes-Oxley act has some similarities with ISO 9000. Both are inspection or audit oriented. Both are procedure driven. Both maintain the status quo as far as quality is concerned. In this writer’s opinion, the Sarbanes-Oxley act is valuable for the financial and investing sector. It does not advance quality in its present state. The only group required to look at quality control is the public auditing profession of 800 to 1200 firms. One can read their quality control methods at http://registrationapplications.pcaobus.org/ by going to the bottom of the page and entering the name of an Audit Firm. The PCAOB has set some interim standards for the control of quality of the auditors. One can view these standards at http://www.pcaobus.org/Standards/Interim_Standards/Quality_Control_Standards/index.aspx.

Reference List

Welytok, J. G. (2006). Sarbanes-Oxley for Dummies.

Certification Results

Congratulations to the ASQ members recently certified:

Certified Quality Auditor

Choi, Jiyoung
Kuhn, Timothy J
Munshi, Kinjal A
Ramlal, Suresh
Redington, Jacqueline
Schnaars, Michael D.
Tihal, Ron M

Certified Quality Engineer

Calton, James O.

Certified Quality Improvement Associate

Malloy, Michele

Certified Software Quality Engineer

Nangia, Geetika

Certified Six Sigma Black Belt

Lu, Yuan

Certified Quality Manager

McCool, Steven J.

Program:The Role of Quality in America’s Global Competitiveness

ASQ NY/NJ Metropolitan Section & Rutgers Business School-Newark will present an informative and important program for effective business management
The Role of Quality in America’s Global Competitiveness
Speaker: Dr. Carol Sager, ASQ National Vice President and President, Sager Educational Enterprises

Date: Wednesday, March 22, 2006, 5:30 to 8:00 PM

Location: Rutgers Newark Campus, Robeson Campus Center
350 Dr. Martin Luther King Blvd
(use Parking Deck I)

Register: Mr. Bill Martin, Customized Management Services, Ltd. (718) 631-2375, Email: ASQ-CMS@att.net
or register online

Fee: ASQ Members: $20, Non-members: $25, Students: free in advance or $10 at the door

Chair’s Message

Happy Holidays to all:

As the year 2005 draws to a close I am pleased to see that the 2005 Deming Conference and the 2005 Section’s Annual Conference were so well received. It would appear that these conferences are the lifeblood of the sections events. This years events were exceptional and if you missed them, you missed some great programs.

In keeping with our objectives, the Deming Conference (December Atlantic City) is already set for 2006. Although the actual program details are not complete the Conference is set for the week of December 4 through December 8, 2006 and is returning to the Tropicana Hotel in Atlantic City. Those of you that attended in 2005 I am sure will agree this is a first class location and one of the most educational Conferences offered anywhere.

Check the Web site for the slate of officers for the 2006 – 2007 year. It’s hard to believe that we are scheduled to hold elections already, but we are.

Please remember, if you are interested in any of our committees we are always open to new executive board members and need your support.

We are already working on the 2006 58th Annual Metropolitan (OTT) Section Conference and are planned on returning to the Rutgers Campus in Newark New Jersey, if all goes as anticipated. We are looking for volunteers to work on mailing lists, publicity, registration, and arrangements. If you would like to work on the committee please let me know. You can reach me at Chair@Metro-asq.org. Anyone wishing to present or exhibit at the 2006 Annual Metropolitan Section should also let me know.

As I stated in my previous messages, it is a privileged to serve as chair of the Metro section. Without your support or input we may not be addressing your concerns or needs as members. So feel free to contact any board member, or me, we need your input.

Merry Christmas and Happy New Year to ALL

Joe Borden P.E.; CQA
Chair 2005-2006

%d bloggers like this: