Process Mapping and Improvement!
A picture of a process is truly worth a thousand words. Whether you’re implementing ISO 9001, Lean Six Sigma, Baldrige, or Business Process Management, process mapping and flowcharts play a critical role in understanding the current state of a process and its potential improvement.
In this gift we’re giving you lots of resources to help you realize these benefits, we’ve gathered the following resources:
• Best Selling eBooks on Process Mapping and Process Improvement!
• Webcasts and videos of experts and practitioners on process mapping and improvement topics.
• ASQTV, video introductions to process mapping topics, along with tips and best practices from industry leaders.
• Downloadable process templates, including Internal Audit Process Model, Calibration Process model, and many more!Access Your Member Gift
Your exclusive member gift will be available through July 31, 2018.
Did You Also Know?
By maintaining an active membership with ASQ, you are able to receive 0.5 RUs per 12 months of membership.
Visit asq.org/cert/recertification for more information about recertification.
5 Lens is a lean management methodology comprises of 5 different elements. 1) Voice of Customer – understanding what customers want and need. 2) Process Efficiency – streamline processes by removing waste, variability and rigidity and standardize execution. 3) Metrics and Results – Measure selected KPIs and establish continuous improvement culture. 4) Mindsets and Behaviors – create common team vision, compelling change story, and link Lean behaviors to appraisal and rewards. 5) Organization and Skills – Review organizational setup, spans of controls, skills and assess alignment to serve Customer needs
Continue reading October Section Meeting: Improving Operations Using the 5 Lens Methodology
As digital transformation disrupts all areas of social and corporate life, it’s worth noting that certain organizations are managing the transition better than others. I take a closer look at the opportunities of digital technologies for organizations to innovate and operate business processes. I describe the skills, positions, and structures of business transformation functions that can help organizations to become a digitally operated enterprise, and derive three scenarios of the future of quality in such organizations.
Continue reading January Section Meeting – Smart Business Processes and the Future of Quality